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Quality
in the service of customer satisfaction
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The
quality approach within SARA is a daily consideration,
it involves all the production stages in one major objective: to respect our customers' expectations and specifications. |
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In
order to demonstrate the quality of its organisation and operation to
its customers, the company committed itself in early 2000 to a total quality
approach:
"everything that is said is written down, and everything that is written down is carried out". |